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Social CRM adoption and its impact on performance outcomes: a literature review

, , and . Organizacija, (January 2015)

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SMEs business model innovation: does enterprise size matter?, , , , and . Bled eConference, page 8. University of Maribor Press / Association for Information Systems, (2019)What drives SMEs to innovate their Business Models? A Multiple Case Study of Slovenia., , , , and . Bled eConference, page 8. (2016)SMEs Perspective on Business Model Innovation., , , , and . Bled eConference, page 2. University of Maribor Press / Association for Information Systems, (2018)COVID-19-Related Challenges in Business Information Systems Education: Experiences from Slovenia., , , , , and . BIS (Workshops), volume 444 of Lecture Notes in Business Information Processing, page 73-78. Springer, (2021)Exploring Social Customer Relationship Management Adoption in Micro, Small and Medium-Sized Enterprises., , , and . J. Theor. Appl. Electron. Commer. Res., 15 (2): 38-58 (2020)Digital transformation scoreboard - Case of Slovenia and Croatia., , , and . MIPRO, page 1380-1385. IEEE, (2019)Social CRM adoption and its impact on performance outcomes: a literature review, , and . Organizacija, (January 2015)Digital Transformation of Slovenian Enterprises., , , and . MIPRO, page 1393-1397. IEEE, (2021)