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Ten Good Deeds in Web Design. http://www.useit.com/alertbox/991003.html, (1999)abgerufen am 25. Juli 2005.Designing Web Usability. Peachpit Press, (2001)Statistics for traffic referred by search engines and navigation directories to USEIT.. http://www.useit.com/about/searchreferrals.html, (2004)Alertbox: Jakob Nielsen's Column on Web Usability. \$<\$http://www.useit.com/alertbox/\$>\$, (2005)Web Usability, and . Addison-Wesley, München, (2006)Improving a Human-Computer Dialogue., and . Commun. ACM, 33 (3): 338-348 (1990)Why GUI panic is good panic.. Interactions, 1 (2): 55-58 (1994)The future of hypermedia.. Interactions, 2 (2): 66-78 (1995)As they may work.. Interactions, 1 (4): 19-24 (1994)Automating the Assignment of Submitted Manuscripts to Reviewers., and . SIGIR, page 233-244. ACM, (1992)