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Automating the Assignment of Submitted Manuscripts to Reviewers., and . SIGIR, page 233-244. ACM, (1992)A Meta-model for Interacting with Computers.. Interact. Comput., 2 (2): 147-160 (1990)Usability Engineering.. The Computer Science and Engineering Handbook, CRC Press, (1997)Designing to Seduce the User.. IEEE Software, 13 (5): 18-20 (1996)Web Usability, and . Addison-Wesley, München, (2006)The future of hypermedia.. Interactions, 2 (2): 66-78 (1995)Improving a Human-Computer Dialogue., and . Commun. ACM, 33 (3): 338-348 (1990)Why GUI panic is good panic.. Interactions, 1 (2): 55-58 (1994)As they may work.. Interactions, 1 (4): 19-24 (1994)The Open Channel.. Computer, 18 (1): 88 (1985)