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Towards a typology of structural arrangements for shared services: evidence from the higher education sector., , , и . Electron. Mark., 23 (2): 149-162 (2013)Effective leadership in Public Sector BPM: A case study of an e-Government initiative in a developing country., , и . ICIS, Association for Information Systems, (2018)A Typology of Different Forms of Business Process Standardisation (BPS)., , и . BPM (Forum), том 329 из Lecture Notes in Business Information Processing, стр. 179-193. Springer, (2018)Social Technology Affordances for Business Process Improvement., , и . Business Process Management Workshops, том 342 из Lecture Notes in Business Information Processing, стр. 73-84. Springer, (2018)Control flow versus communication: comparing two approaches to process modelling., , , и . Bus. Process. Manag. J., 28 (2): 372-397 (2022)A process mining impacts framework., , , и . Bus. Process. Manag. J., 29 (3): 690-709 (2023)Robotic Process Automation: Contemporary themes and challenges., , , , , , , , , и . Comput. Ind., (2020)Means Of Achieving Business Process Management Success Factors., , и . MCIS, стр. 122. Athens University of Economics and Business / AISeL, (2009)Validating The Design Science Research Roadmap: Through The Lens Of "The Idealised Model For Theory Development"., , , и . PACIS, стр. 2. (2012)Benevolent Business Processes - Design Guidelines Beyond Transactional Value., , , и . BPM, том 14159 из Lecture Notes in Computer Science, стр. 447-464. Springer, (2023)