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Service Mining: Using Process Mining to Discover, Check, and Improve Service Behavior. IEEE Transactions on Services Computing, 99 (PrePrints): 1 (2012)Workflow Management: Models, Methods, and Systems, and . MIT Press, (2002)Process Mining Based on Clustering: A Quest for Precision, , , , , , and . Business Process Management Workshops, (2008)Evaluation of the BPEL4People and WS-HumanTask Extensions to WS-BPEL 2.0 using the Workflow Resource Patterns, and . BPM Center Report, volume BPM-07-11. Department of Technology Management, Eindhoven University of Technology GPO Box 513, NL5600 MB Eindhoven, The Netherlands, (November 2007)A Pattern-based Analysis of Clinical Computer-interpretable Guideline Modeling Languages, , and . Journal of the American Medical Informatics Association, 14 (6): 781 - 787 (2007)Inheritance of behavior, and . Journal of Logic and Algebraic Programming, 47 (2): 47--145 (2001)EMailAnalyzer: An E-Mail Mining Plug-in for the ProM Framework, and . BPM Center Report BPM-07-16, BPMCenter.org, (2007)Process Mining in Healthcare - A Case Study., , , , and . HEALTHINF (1), page 118-125. INSTICC - Institute for Systems and Technologies of Information, Control and Communication, (2008)Discovering Queues from Event Logs with Varying Levels of Information., , , , , and . Business Process Management Workshops, volume 256 of Lecture Notes in Business Information Processing, page 154-166. Springer, (2015)Business Process Reporting Using Process Mining, Analytic Workflows and Process Cubes: A Case Study in Education., , , and . SIMPDA (Revised Selected Papers), volume 244 of Lecture Notes in Business Information Processing, page 28-53. Springer, (2015)