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Mobilizing customer relationship management: A journey from strategy to system design., , and . Business Proc. Manag. Journal, 13 (6): 830-852 (2007)The Impact of Digitalization on the IT Department., , , , , , and . Business & Information Systems Engineering, 61 (1): 123-131 (2019)Product Lifecycle Management im Konzernumfeld - Herausforderungen, Lösungsansätze und Handlungsempfehlungen., , , , and . HMD Prax. der Wirtschaftsinformatik, 55 (1): 133-150 (2018)Management von Künstlicher Intelligenz in Unternehmen., , and . HMD Prax. der Wirtschaftsinformatik, 57 (1): 4-20 (2020)Informationssysteme und Daten im digitalen Zeitalter, and . Einführung in die Wirtschaftsinformaik. Bd. 1: Verstehen des digitalen Zeitalters, Springer Gabler, Berlin, (2015)Einsatz intelligenter Softwareagenten im elektronischen Handel., and . HMD Prax. Wirtsch., (1998)User, Use & Utility Research - The Digital User as New Design Perspective in Business and Information Systems Engineering., , , , , , , , , and 4 other author(s). Bus. Inf. Syst. Eng., 6 (1): 55-61 (2014)The Generative Capacity of Digital Artifacts: A Mapping of the Field., , and . PACIS, page 231. (2015)Developing a Maturity Model for Product-Service Systems in Manufacturing Enterprises., , , , and . PACIS, page 144. (2013)Fit for Continuous Integration: How Organizations Assimilate an Agile Practice., , and . AMCIS, Association for Information Systems, (2014)