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Reference Extract: Extending the Reach of Digital Reference through Collaborative Data Warehousing., and . Bull. IEEE Tech. Comm. Digit. Libr., (2005)Using lessons from health care to protect the privacy of library users: Guidelines for the de-identification of library data based on HIPAA., and . J. Assoc. Inf. Sci. Technol., 58 (8): 1198-1206 (2007)Creating the infrastructure for collaboration between digital reference services and researchers: the digital reference electronic warehouse (DREW) project., and . JCDL, page 394. ACM, (2005)The basis for bibliomining: Frameworks for bringing together usage-based data mining and bibliometrics through data warehousing in digital library services.. Inf. Process. Manag., 42 (3): 785-804 (2006)Bibliomining for Library Decision-Making., and . Encyclopedia of Information Science and Technology (I), Idea Group, (2005)Digital Reference Triage: Factors Influencing Question Routing and Assignment, , and . Library Quarterly, 73 (2): 103--120 (2003)Socialization in the "virtual hallway": Instant messaging in the asynchronous Web-based distance education classroom.. Internet High. Educ., 5 (4): 363-372 (2002)Introduction.. Libr. Trends, 61 (4): 751-754 (2013)Reference services and knowledge bases: When is help helpful?, , , , and . ASIST, volume 41 of Proc. Assoc. Inf. Sci. Technol., page 610-611. Wiley, (2004)Connections for game education and research in the iSchools.. iConference, page 725-727. ACM, (2011)