Commentary on: Bhatia R, Gilliam E, Aliberti G, Pinheiro A, Karamourtopoulos M, Davis RB, DesRochers L, Schonberg MA. Older adults' perspectives on primary care telemedicine during the COVID-19 pandemic. Implications for practice and research As the undoubtful potential of telemedicine was proved during the last pandemic, older adults’ experience with telemedicine must be recognised and understood. In order to maximise the profits of telemedicine, further initiatives, should be employed to satisfy the challenges that old people may experience in accessing telemedicine services. To read the full article, choose Open Athens “Institutional Login” and search for “Midlands Partnership”.