This is a story of my experience as a merchant searching for a payment provider, the reason I believe merchants hate square customer service, what I learned, and what I did instead. The name is Jack, or Giacomo as my nonna used to call me. I’ve been in the food business for over forty years and today I’m here to rant about Square. A payment provider with lousy customer service, fees, and policies.Get the more information read our full blog.