Knowledge Base modules are supposed to be this repository for a given service, and this repository is supposed to provide all kinds of helpful Q&A-type articles to make using the service easier and more efficient. They’re typically intended to be a first-line support item, to be used by the end-user before calling customer support and bugging an operator or a technician with your problem or question. It’s a pretty nice idea – in theory.
Many meeting planners are lured by the promise of free web conferencing software solutions, which sound good initially, but after a closer look are designed to hook the user into paying for costly monthly services that are free only during the 30-day tria
X. Qi, Q. Yang, D. Nguyen, and G. Zhou. Proceedings of the 2013 ACM Conference on Pervasive and Ubiquitous Computing Adjunct Publication, page 111--114. New York, NY, USA, ACM, (2013)
R. Fiedler, and C. Kaner. Conference of the Association for Software Testing. Colorado Springs, CO. http://www. kaner. com/pdfs/FiedlerKanerCast2009. pdf, (2009)
Q. Jones, M. Moldovan, D. Raban, and B. Butler. CSCW '08: Proceedings of the ACM 2008 conference on Computer supported cooperative work, page 323--332. New York, NY, USA, ACM, (2008)
A. Albin-Clark. ITiCSE '08: Proceedings of the 13th annual conference on Innovation and technology in computer science education, page 153-157. New York, NY, USA, ACM, (2008)