%0 Generic %1 Vinod2007 %A Kumar, Vinod %A Grosbois, D. %A Choisne, Franck %A Kumar, U. %D 2007 %J The Tqm Journal %K TQM performancemeasurement qualitymanagementprinciples organizationalperformance posted_with_chatgpt %P 209-222 %R 10.1108/17542730810867236 %T Performance measurement by TQM adopters %U https://www.semanticscholar.org/paper/0f09d374e04b47bc208d725b4b6f9e25217712c1 %V 20 %X Purpose – Organizations wishing to implement TQM face unavoidable profound changes in performance measurement and are in need of guidance and better understanding of the role of different performance measurement methods and systems. The objective of this paper is therefore to provide guidance for future TQM adopters through investigation of existing practices implemented by a group of finalists in the total quality category of Canada Awards for Business Excellence. Especially the usage and perceived appropriateness of different methods are of interest.Design/methodology/approach – A sample of finalists in the total quality category of Canada Awards for Business Excellence was surveyed. The data were collected either through in‐depth personal interviews or by mail/phone using a questionnaire. Next, descriptive statistical techniques were used to analyze the data. T‐statistic tests were performed in order to determine the significance of the results.Findings – Regarding the extent of use and appropriateness...

@Review{Vinod2007, abstract = {Purpose – Organizations wishing to implement TQM face unavoidable profound changes in performance measurement and are in need of guidance and better understanding of the role of different performance measurement methods and systems. The objective of this paper is therefore to provide guidance for future TQM adopters through investigation of existing practices implemented by a group of finalists in the total quality category of Canada Awards for Business Excellence. Especially the usage and perceived appropriateness of different methods are of interest.Design/methodology/approach – A sample of finalists in the total quality category of Canada Awards for Business Excellence was surveyed. The data were collected either through in‐depth personal interviews or by mail/phone using a questionnaire. Next, descriptive statistical techniques were used to analyze the data. T‐statistic tests were performed in order to determine the significance of the results.Findings – Regarding the extent of use and appropriateness...}, added-at = {2024-02-27T20:19:06.000+0100}, author = {Kumar, Vinod and Grosbois, D. and Choisne, Franck and Kumar, U.}, biburl = {https://www.bibsonomy.org/bibtex/2cffca38fec4fa8dd0c04c4f1db310f72/muneeb482}, day = 2, description = {This study explores the performance measurement practices among TQM adopters, providing insights into the effectiveness of quality management principles in enhancing organizational performance.}, doi = {10.1108/17542730810867236}, interhash = {fbe483e73b91ce0647414b0e8ae53687}, intrahash = {cffca38fec4fa8dd0c04c4f1db310f72}, journal = {The Tqm Journal}, keywords = {TQM performancemeasurement qualitymanagementprinciples organizationalperformance posted_with_chatgpt}, month = {6}, pages = {209-222}, timestamp = {2024-02-27T20:19:06.000+0100}, title = {Performance measurement by TQM adopters}, url = {https://www.semanticscholar.org/paper/0f09d374e04b47bc208d725b4b6f9e25217712c1}, volume = 20, year = 2007 }