%0 Journal Article %1 journals/electronicmarkets/ZhuoWLKM13 %A Zhuo, Jun %A Wei, June %A Liu, Lai C. %A Koong, Kai S. %A Miao, Shengtao %D 2013 %J Electron. Mark. %K dblp %N 2 %P 163-172 %T An examination of the determinants of service quality in the Chinese express industry. %U http://dblp.uni-trier.de/db/journals/electronicmarkets/electronicmarkets23.html#ZhuoWLKM13 %V 23

@article{journals/electronicmarkets/ZhuoWLKM13, added-at = {2020-03-13T00:00:00.000+0100}, author = {Zhuo, Jun and Wei, June and Liu, Lai C. and Koong, Kai S. and Miao, Shengtao}, biburl = {https://www.bibsonomy.org/bibtex/200e8e6832cf47b794287e5c2265cda27/dblp}, ee = {https://doi.org/10.1007/s12525-013-0133-7}, interhash = {c8f2a8f42fa4900f469e2e2629b05cf0}, intrahash = {00e8e6832cf47b794287e5c2265cda27}, journal = {Electron. Mark.}, keywords = {dblp}, number = 2, pages = {163-172}, timestamp = {2020-03-14T11:42:09.000+0100}, title = {An examination of the determinants of service quality in the Chinese express industry.}, url = {http://dblp.uni-trier.de/db/journals/electronicmarkets/electronicmarkets23.html#ZhuoWLKM13}, volume = 23, year = 2013 }