Abstract
Service-oriented architecture (SOA) has become popular as an approach to developing flexible, modular systems. Academic studies of SOA as a systems development philosophy abound, and recent industry surveys indicate that most firms are actively pursuing SOA initiatives. The authors used a rigorous case study methodology to examine five main benefits of SOA---business flow transparency, plug-and-play capability, leveraging legacy systems, rapid product development time, and reduced costs---as perceived by organizations that have implemented SOA. Participants in this study report that not all stated benefits are realized because of, among other things, a failure of service-oriented thinking at an organizational level, problems allocating financial responsibility for services within and between organizations, and a lack of mature tool chains. Study participants saw these issues as critical to leveraging SOA investments.
Users
Please
log in to take part in the discussion (add own reviews or comments).