%0 Generic %1 wagner2013emotionen %A Wagner, Ralf %B Science meets Marketing & Sales %C Bonn %D 2013 %K emotionen kundendialog speech %T Emotionen im Kundendialog: Mit System zur Kauflaune

@conference{wagner2013emotionen, added-at = {2013-05-15T09:56:47.000+0200}, address = {Bonn}, author = {Wagner, Ralf}, biburl = {https://www.bibsonomy.org/bibtex/256cef4bc678b02e976fe8f093a6fb850/rwagner}, booktitle = {Science meets Marketing & Sales}, interhash = {3db0dc4f1dcf17e4004be5191e0d9a4e}, intrahash = {56cef4bc678b02e976fe8f093a6fb850}, keywords = {emotionen kundendialog speech}, timestamp = {2013-06-24T15:08:39.000+0200}, title = {Emotionen im Kundendialog: Mit System zur Kauflaune}, year = 2013 }