%0 Journal Article %1 pankoke2002documented %A Pankoke-Babatz, U. %A Jeffrey, P. %D 2002 %I Taylor & Francis %J International Journal of Human-Computer Interaction %K chat conventions internet norms virtual %N 2 %P 219--235 %T Documented norms and conventions on the Internet %U http://scholar.google.co.uk/scholar.bib?q=info:3cpdQm6oHPIJ:scholar.google.com/&output=citation&hl=en&oi=citation %V 14 %X The Internet plays an important role as a means for worldwide social contact.The establishment and maintenance of social and group relationships within electronic worlds require social norms and behavioral conventions as in the real world. This article investigates some of the available electronic media: e-mail, mailing lists, newsgroups, chat rooms, and multi-user dungeons or multiuser domains (MUDs). Peculiarities of the media are analyzed through studying the documented behavioral norms and social conventions. We look at desired behavior, disruptive behavior,and sanction mechanisms. A conclusion that maybe drawn is that within these virtual environments,explicitly documented norms and conventions play an underlying role in how individuals behave in addition to what type of behavior they expect from others.

@article{pankoke2002documented, abstract = {The Internet plays an important role as a means for worldwide social contact.The establishment and maintenance of social and group relationships within electronic worlds require social norms and behavioral conventions as in the real world. This article investigates some of the available electronic media: e-mail, mailing lists, newsgroups, chat rooms, and multi-user dungeons or multiuser domains (MUDs). Peculiarities of the media are analyzed through studying the documented behavioral norms and social conventions. We look at desired behavior, disruptive behavior,and sanction mechanisms. A conclusion that maybe drawn is that within these virtual environments,explicitly documented norms and conventions play an underlying role in how individuals behave in addition to what type of behavior they expect from others.}, added-at = {2009-07-21T20:49:38.000+0200}, author = {Pankoke-Babatz, U. and Jeffrey, P.}, biburl = {https://www.bibsonomy.org/bibtex/2839591ce6b8deb393cd2eb020433d5ec/stevenw}, interhash = {97414993bf286b07e4f545cf4e4a4792}, intrahash = {839591ce6b8deb393cd2eb020433d5ec}, journal = {International Journal of Human-Computer Interaction}, keywords = {chat conventions internet norms virtual}, number = 2, pages = {219--235}, publisher = {Taylor \& Francis}, timestamp = {2009-07-21T20:49:38.000+0200}, title = {{Documented norms and conventions on the Internet}}, url = {http://scholar.google.co.uk/scholar.bib?q=info:3cpdQm6oHPIJ:scholar.google.com/&output=citation&hl=en&oi=citation}, volume = 14, year = 2002 }