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%0 Book
%1 grover95process
%A Grover, Varun
%A Kettinger, William J.
%D 1995
%I Idea Group Publishing
%K info.refs.books research.bizInt.bpm cites.pclass business.mgmt
%T Business Process Change: Reengineering Concepts, Methods and Tools
%U http://books.google.com/books?id=4zWACat367MC
@book{grover95process,
added-at = {2010-10-07T11:10:19.000+0200},
author = {Grover, Varun and Kettinger, William J.},
biburl = {https://www.bibsonomy.org/bibtex/2c10b321b5702dc0dd4a436fedfe8e3f7/msn},
interhash = {24ba5b58ce3ccd4f956b01f6873951bc},
intrahash = {c10b321b5702dc0dd4a436fedfe8e3f7},
keywords = {info.refs.books research.bizInt.bpm cites.pclass business.mgmt},
publisher = {Idea Group Publishing},
timestamp = {2010-10-07T11:10:19.000+0200},
title = {Business Process Change: Reengineering Concepts, Methods and Tools},
url = {http://books.google.com/books?id=4zWACat367MC},
year = 1995
}
