Abstract
The realities of global competition and increased customer sophistication
have focused organisational attention on the need to develop a �learning
culture�. However, while much has been written on the importance
of evolving a �learning culture�, less attention has been given to
understanding in a practical way the characteristics of learning
organisations and the ways in which companies can improve their learning
systems This study of selected multinationals in Ireland identifies
organisational learning antecedents and key characteristics that
can be located on a new learning model that is driven by customer
and competitive needs, requiring executive management commitment
and visible support to be successfully implemented.
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