%0 Journal Article %1 journals/cacm/Kirkpatrick17c %A Kirkpatrick, Keith %D 2017 %J Commun. ACM %K dblp %N 8 %P 18-19 %T AI in contact centers. %U http://dblp.uni-trier.de/db/journals/cacm/cacm60.html#Kirkpatrick17c %V 60

@article{journals/cacm/Kirkpatrick17c, added-at = {2018-11-06T00:00:00.000+0100}, author = {Kirkpatrick, Keith}, biburl = {https://www.bibsonomy.org/bibtex/24c02d0f5c4c9799735f310fcf031ca4b/dblp}, ee = {https://doi.org/10.1145/3105442}, interhash = {d895c54367882a2f3762e676ae2072de}, intrahash = {4c02d0f5c4c9799735f310fcf031ca4b}, journal = {Commun. ACM}, keywords = {dblp}, number = 8, pages = {18-19}, timestamp = {2018-11-07T12:01:53.000+0100}, title = {AI in contact centers.}, url = {http://dblp.uni-trier.de/db/journals/cacm/cacm60.html#Kirkpatrick17c}, volume = 60, year = 2017 }