Abstract
The development of an Integrity Zone towards a Corruption-Free Area (CFA) / a Clean and Serving Bureaucratic Area (CSBA) is a fast step towards achieving the bureaucratic reform goals expected by the government. This study aims to determine the Integrity Zone Development Policy Towards in terms of improving the quality of public service facilities at the Class IIB State Detention Center in Kotamobagu. This research was conducted using qualitative methods, with data collection through observation and interviews. The results showed that the development of integrity zones had not run optimally because apart from not yet available supporting public service facilities, there was still a shortage of staff and limited funding, but it was also very much determined by the commitment of the leadership and all levels of staff within it. Commitment is the main requirement for an agency with integrity.
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