%0 Book %1 Austin96 %A Austin, Robert D. %C New York %D 1996 %I Dorset House Publishing %K 01821 105 book shelf social science software development optimize management softskills zzz.br %T Measuring and Managing Performance in Organizations %X Understand the sometimes negative effects of performance measurement systems: Based on an award-winning doctoral thesis at Carnegie Mellon University, the book presents a captivating analysis of the perils of performance measurement systems. Because people often react with unanticipated sophistication when they are being measured, measurement-based management systems can become dysfunctional, interfering with achievement of intended results. Fortunately, as the author shows, measurement dysfunction follows a pattern that can be identified and avoided. The author's findings are bolstered by interviews with eight recognized experts in the use of measurement to manage software development. %@ 978-0-932633-36-1

@book{Austin96, abstract = {Understand the sometimes negative effects of performance measurement systems: Based on an award-winning doctoral thesis at Carnegie Mellon University, the book presents a captivating analysis of the perils of performance measurement systems. Because people often react with unanticipated sophistication when they are being measured, measurement-based management systems can become dysfunctional, interfering with achievement of intended results. Fortunately, as the author shows, measurement dysfunction follows a pattern that can be identified and avoided. The author's findings are bolstered by interviews with eight recognized experts in the use of measurement to manage software development.}, added-at = {2017-07-09T14:30:36.000+0200}, address = {New York}, author = {Austin, Robert D.}, biburl = {https://www.bibsonomy.org/bibtex/24e8bba94bf556392be961e255aa63f02/flint63}, file = {eBook:1900-99/Austin96.pdf:PDF;Dorset House Product page:http\://www.dorsethouse.com/books/mmpo.html:URL;Amazon Search inside:http\://www.amazon.de/gp/reader/0932633366/:URL}, groups = {public}, interhash = {78e9b7609dd5dd30ec2662b82492050f}, intrahash = {4e8bba94bf556392be961e255aa63f02}, isbn = {978-0-932633-36-1}, keywords = {01821 105 book shelf social science software development optimize management softskills zzz.br}, publisher = {Dorset House Publishing}, timestamp = {2018-04-16T11:37:39.000+0200}, title = {Measuring and Managing Performance in Organizations}, username = {flint63}, year = 1996 }